Cancel Supernormal and delete what it has

Cancel the paid plan

1. There is no separate cancel step in Supernormal’s help: closing the account cancels the subscription too.

Delete recordings and notes

1. Open the meeting, click the three dots at the top right, Delete meeting, and confirm. Supernormal warns that deleted meetings cannot be recovered.

Delete the account

1. Click your avatar, then Close Account under Profile at the bottom right of the page. Every recording and every meeting note is deleted, and any subscription is cancelled. It cannot be undone.
2. If you own your organisation in Supernormal, transfer ownership to someone else first.

Not covered

Supernormal's help pages, read 10 November 2026, say nothing we could find about stopping its emails. Ask Supernormal's support team rather than guess.

In Supernormal's own words

Read on 10 November 2026. Something changed? Tell us.

Only want Supernormal out of your meetings? How to stop it joining →

If a recording of you is in somebody else's account

Deleting your own account does not touch recordings other people made of meetings you were in — those belong to whoever recorded them. Ask that person to delete it, or ask Supernormal to pass the request on.

Meetings without a notetaker to get rid of

Meetful writes the notes from each person's own microphone inside the meeting, so there is no bot to invite, no separate account holding your recordings, and anybody can leave themselves out of the notes.

Leaving another notetaker