Cancel Otter and delete what it has

Cancel the paid plan

1. Only the workspace owner or an admin can cancel. Go to Account Settings → Billing → Cancel plan, pick a reason, and confirm with Cancel subscription.
2. It runs to the end of the billing period, then the workspace drops to the free Basic plan. Otter says to cancel at least 24 hours before the next billing date, and that subscriptions are not refunded.
3. Bought through the App Store or Google Play? Cancel it there; Otter cannot.

Delete recordings and notes

1. Open the conversation, click the three-dot menu, then Delete. To delete several, tick them in My Conversations and click Delete.
2. Deleted conversations go to Trash for 30 days. To be rid of them now, open Trash and click Empty Trash Now — after that they cannot be recovered.
3. You can only delete conversations you own. One somebody shared with you stays in their account.

Delete the account

1. First turn off the Otter Notetaker’s auto-join, disconnect your calendar, export anything you want to keep, and cancel any paid plan — deleting forfeits it.
2. Then Account Settings → General, scroll to the bottom, Delete account, confirm your password (or the Google, Microsoft or Apple sign-in you used), and Delete account again.
3. The option only appears when you are the only person in your workspace; otherwise your admin has to remove you.

Good to know

Cancelling does not delete anything: conversations stay in the account, and on the free plan only the 25 most recent can be opened — the rest are archived, not deleted. Only deleting them, or the account, removes them.

Not covered

Otter.ai's help pages, read 10 November 2026, say nothing we could find about stopping its emails. Ask Otter.ai's support team rather than guess.

In Otter.ai's own words

Read on 10 November 2026. Something changed? Tell us.

Only want Otter out of your meetings? How to stop it joining →

If a recording of you is in somebody else's account

Deleting your own account does not touch recordings other people made of meetings you were in — those belong to whoever recorded them. Ask that person to delete it, or ask Otter.ai to pass the request on.

Meetings without a notetaker to get rid of

Meetful writes the notes from each person's own microphone inside the meeting, so there is no bot to invite, no separate account holding your recordings, and anybody can leave themselves out of the notes.

Leaving another notetaker