Cancel Claap and delete what it has

Cancel the paid plan

1. Workspace Settings → Plans & Licenses → the … menu → Cancel subscription. Business features last to the end of the billing period; then the workspace is on the free plan and you keep everything you made.

Delete recordings and notes

1. On the recording, the … menu → Move to Trash. It disappears for everyone straight away and is deleted for good after 30 days; until then it can be restored from the Trash tab under Folders.
2. Deleting a whole folder sends its recordings to the Trash, but the folder’s own title, description, views and automations are deleted at once.

Delete the account

1. Click your workspace name in the side bar → Settings → My account (under Personal Settings), scroll to the bottom, Delete my account, type the confirmation and Permanently delete account.
2. Your profile and your private folders and recordings are deleted at once, and you are taken out of every workspace. A workspace where you are the only member goes with you — and so does one where you are the only admin, unless you name another admin first.
3. Only want out of one workspace? Leave it instead; your account stays.

Not covered

Claap's help pages, read 10 November 2026, say nothing we could find about stopping its emails. Ask Claap's support team rather than guess.

In Claap's own words

Read on 10 November 2026. Something changed? Tell us.

Only want Claap out of your meetings? How to stop it joining →

If a recording of you is in somebody else's account

Deleting your own account does not touch recordings other people made of meetings you were in — those belong to whoever recorded them. Ask that person to delete it, or ask Claap to pass the request on.

Meetings without a notetaker to get rid of

Meetful writes the notes from each person's own microphone inside the meeting, so there is no bot to invite, no separate account holding your recordings, and anybody can leave themselves out of the notes.

Leaving another notetaker