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Zoom Revenue Accelerator is recording your sales call: what it is, and how a company keeps it out

Zoom Revenue Accelerator records and analyses sales calls automatically. In Zoom it uses Zoom's own cloud recording; on Teams and Google Meet it sends a participant called Zoom Recorder.

Part of Zoom's own app Read on 10 November 2026

How it got into your call

Turn it off

  1. The salesperson's company can list domains of outside participants — a customer's company — so that meetings with them are not recorded for analysis. It can do the same for phone numbers.
  2. If you are the customer and would rather not be recorded, ask the salesperson to have your company's domain added to that list, or simply ask them not to record.

Stop it in a call that is running

  1. Zoom shows notices in the meeting when Revenue Accelerator is on, and callers by phone hear an announcement. A company can also set up a consent prompt that people see before the meeting is recorded; their answers are logged.
  2. On Teams and Google Meet, Zoom Recorder is a participant like any guest, so the host can remove it from the list of people.

What it keeps

Recordings and transcripts go to the salesperson's company's Zoom account, where Revenue Accelerator analyses them after the call. Zoom says transcripts are analysed in the region the account was set up in.

In Zoom's own words

What it looks for
Zoom“When integrated with a user’s mailbox and calendar, Zoom Revenue Accelerator automatically detects upcoming meetings with external participants.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
A consent prompt first
Zoom“Account owners and admins can configure consent profiles that define the language and content of consent prompts displayed to participants before a meeting is recorded.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
Where it is analysed
Zoom“Zoom Revenue Accelerator analyzes and processes transcripts within the region the account is provisioned”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
It records by itself
Zoom“When detected, Zoom Revenue Accelerator will automatically record the meeting to the cloud and mark it for transcription and analysis.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
On other meeting apps
Zoom“The Zoom Recorder joins these meetings as a participant, captures audio and video, and transmits the recording to Zoom Revenue Accelerator for transcription and analysis.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
People are told
Zoom“Meeting participants are automatically notified upon the Zoom Recorder's entry.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
Notices in Zoom
Zoom“Participants will see in-product notifications in Zoom Meetings when Zoom Revenue Accelerator is on”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
Phone callers
Zoom“Audio participants will also hear a notification when joining a meeting by phone when Zoom Revenue Accelerator is enabled.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
Keeping a customer out
Zoom“list the domains of external meeting participants for which they want Revenue Accelerator to be blocked.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
What the block does
Zoom“Zoom Revenue Accelerator will then recognize those domains or phone numbers and prevent meetings attended by those users from being recorded for viewing and analysis.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
Consent is logged
Zoom“Consent responses are logged and associated with participant records for auditing purposes.”library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra

Read on 10 November 2026 from Zoom's own help pages. Something changed? Tell us.

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