Built-in note-taker
Zoom Revenue Accelerator is recording your sales call: what it is, and how a company keeps it out
Zoom Revenue Accelerator records and analyses sales calls automatically. In Zoom it uses Zoom's own cloud recording; on Teams and Google Meet it sends a participant called Zoom Recorder.
How it got into your call
- The salesperson's company connects Zoom Revenue Accelerator to their mailbox and calendar. When it spots an upcoming meeting with somebody from outside the company, it records it to Zoom's cloud and marks it for analysis.
- For meetings on Teams or Google Meet, the Zoom Recorder joins as a participant and sends the recording back to Zoom.
Turn it off
- The salesperson's company can list domains of outside participants — a customer's company — so that meetings with them are not recorded for analysis. It can do the same for phone numbers.
- If you are the customer and would rather not be recorded, ask the salesperson to have your company's domain added to that list, or simply ask them not to record.
Stop it in a call that is running
- Zoom shows notices in the meeting when Revenue Accelerator is on, and callers by phone hear an announcement. A company can also set up a consent prompt that people see before the meeting is recorded; their answers are logged.
- On Teams and Google Meet, Zoom Recorder is a participant like any guest, so the host can remove it from the list of people.
What it keeps
Recordings and transcripts go to the salesperson's company's Zoom account, where Revenue Accelerator analyses them after the call. Zoom says transcripts are analysed in the region the account was set up in.
In Zoom's own words
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/how-zra-works
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
library.zoom.com/business-services/zoom-revenue-accelerator/zoom-revenue-accelerator-explainer/data-privacy-and-security-in-zra
Read on 10 November 2026 from Zoom's own help pages. Something changed? Tell us.
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