Notetaker
How to stop Productive Notetaker joining your meetings
Productive, the agency management tool, has a notetaker that joins calls as a visible participant and announces itself in the chat. Once the meeting has started, its own user can no longer stop it from Productive.
How it got into your call
- Somebody in the call uses Productive and switched the notetaker on for this meeting, or has Join all meetings on. Even if one person turns that off, it still comes if a colleague of theirs on the same meeting has it on.
- It joins as a participant and posts: “Hi, I am Productive Notetaker. This meeting is being transcribed.” One notetaker records for everyone from that company on the call.
If it is yours: stop it joining
- Before the meeting starts, its user switches the Notetaker toggle off for that meeting, and the bot is removed from it.
- Once the meeting is under way, Productive locks the toggle: its user cannot stop the recording from Productive.
Get it out of a call that is running
- If the meeting is hosted by somebody outside the user's company, only the host sees its request to join — so the host can simply not admit it.
- Once it is in, the host can remove it from the list of people, like any guest. Since its user cannot stop it mid-meeting, the host is the one to ask.
What it keeps
After the call, Productive turns the recording into a transcript and notes in its user's account. If the meeting is linked to a project or deal, the members of that project or deal can see it too.
In Productive's own words
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
intercom.help/productive/en/articles/14470696-how-to-record-a-meeting-with-notetaker
Read on 10 November 2026 from Productive's own help pages. Something changed? Tell us.
A meeting with nothing to remove
On Meetful the notes are written by the meeting itself, from each person's own microphone, so no extra guest joins. Anybody can leave themselves out of the notes and stay in the call.
Other notetakers
Try Meetful
Meetings that take their own notes
Free video meetings in the browser: every line of the transcript under the name of who said it, and the summary and action items when you hang up. Nothing to install — guests just open the link.