Notetaker
“Meeting Assistant” from AudioCodes in your call: what it is, and how to remove it
Meeting Insights is AudioCodes' meeting recorder, sold to companies. Its bot, Mia, joins under a name the company sets — often somebody's first name followed by “Meeting Assistant” — and removing it stops the recording.
How it got into your call
- Somebody at a company that uses AudioCodes Meeting Insights invited its bot to the meeting. It joins Zoom and Google Meet calls as a participant.
- Its name is chosen by the company's administrator, so it may not mention AudioCodes: “Sue Meeting Assistant” is AudioCodes' own example.
If it is yours: stop it joining
- Its user simply does not invite it, or removes it from the meeting invite. AudioCodes' guides cover removing it during a meeting rather than settings for keeping it out.
- If you are a guest and would rather not be recorded, its name usually tells you who invited it — ask them, before the meeting, to leave it out.
Get it out of a call that is running
- Remove it from the list of people. On Google Meet: open People, click the three dots next to its name and choose Remove from the call, then Remove. On Zoom: open Participants, hover over its name, choose More → Remove, then OK.
- AudioCodes says this can be done at any stage of the meeting, and that the recording stops when the bot is removed.
What it keeps
The company keeps a recording of the meeting up to the moment the bot was removed, in its Meeting Insights account.
In AudioCodes's own words
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/google-meet-meetings-remove-mia.htm
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/zoom-removing-mia.htm
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/google-meet-meetings-remove-mia.htm
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/zoom-removing-mia.htm
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/zoom-removing-mia.htm
techdocs.audiocodes.com/meeting-insights/user-manual-nexgen/Content/UM/zoom-removing-mia.htm
Read on 10 November 2026 from AudioCodes's own help pages. Something changed? Tell us.
A meeting with nothing to remove
On Meetful the notes are written by the meeting itself, from each person's own microphone, so no extra guest joins. Anybody can leave themselves out of the notes and stay in the call.
Other notetakers
Try Meetful
Meetings that take their own notes
Free video meetings in the browser: every line of the transcript under the name of who said it, and the summary and action items when you hang up. Nothing to install — guests just open the link.