Notetaker
Pipedrive's AI Notetaker in your call: what it is, and how it leaves
Nova is the AI in Pipedrive, a sales CRM. Its AI Notetaker joins Google Meet, Zoom and Teams calls as a visible participant — about two minutes early, even before its user arrives — and the host can remove it at any time.
Read on 10 November 2026
How it got into your call
- A salesperson using Pipedrive has Nova's notetaker set to Auto-join, which is the default, so it joins the meetings on their calendar. Or they invited it to this one by hand.
- Instead of the bot, they can record with the Nova Companion desktop app from their own computer.
If it is yours: stop it joining
- Its user sets Settings → Meeting Notetaker → Choose how it joins to Manually invite notetaker, so it joins only when invited.
- Pipedrive puts consent on its user: they should only switch on auto-join or record once they have the consent the law and their company require. Notices to participants are off unless the user switches them on, under Settings → Participant notice.
Get it out of a call that is running
- Pipedrive says that if a participant does not want the call transcribed, the host must honour it — and can remove the AI Notetaker from the call at any time to stop the transcription.
- If its user switched notices on, it posts a message in the meeting chat when it is there.
- If they are recording with the desktop app, there is nothing in the call to remove. Ask whether anybody is recording.
What it keeps
Transcripts and suggested CRM updates go to its user's Pipedrive account.
In Pipedrive's own words
A visible participant
Pipedrive“Nova’s AI Notetaker joins your Google Meet , Zoom or Microsoft Teams meetings as a visible participant”
support.pipedrive.com/en/article/nova-meetings
When it arrives
Pipedrive“With Auto-join enabled, the AI Notetaker attempts to join approximately two minutes before the scheduled meeting start time, even if you haven’t joined yet.”
support.pipedrive.com/en/article/nova-meetings
Joining only when invited
Pipedrive“Manually invite notetaker: The AI Notetaker joins only when you invite it.”
support.pipedrive.com/en/article/nova-meetings
Notices are off by default
Pipedrive“Participant notices are disabled by default.”
support.pipedrive.com/en/article/nova-meetings
Where the notice appears
Pipedrive“with the AI Notetaker, participants see a message in the meeting chat”
support.pipedrive.com/en/article/nova-meetings
If someone says no
Pipedrive“If a participant doesn’t want the call transcribed, the meeting host is responsible for honoring that request and can remove the AI Notetaker bot from the call at any time to stop the transcription.”
support.pipedrive.com/en/article/nova-meetings
Read on 10 November 2026 from Pipedrive's own help pages. Something changed? Tell us.
A meeting with nothing to remove
On Meetful the notes are written by the meeting itself, from each person's own microphone, so no extra guest joins. Anybody can leave themselves out of the notes and stay in the call.
Other notetakers
meetergo notetakermeetergo's notetaker joins Zoom, Google Meet and Teams calls as a visible participant. Anybody in the call can type /stop in the chat: it leaves, and recording cannot be switched back on for that meeting.Zoom recordingWhen a Zoom meeting is being recorded, Zoom asks everybody for consent as they join or as recording starts — and the only way to say no is to leave. Only the host or a co-host can stop it.Zoom meeting transcriptsSince May 2026 Zoom separates live captions, which nobody can save, from meeting transcripts, which are a saved record. Transcripts are off unless a host or admin turns them on — but an admin can turn them on for every meeting.ChatGPT RecordChatGPT's record mode runs in the ChatGPT app on its user's Mac and hears the meeting through their computer. Nothing joins the call, and OpenAI puts the duty to ask for consent on the person recording.Productive NotetakerProductive, the agency management tool, has a notetaker that joins calls as a visible participant and announces itself in the chat. Once the meeting has started, its own user can no longer stop it from Productive.AudioCodes Meeting Insights (Mia)Meeting Insights is AudioCodes' meeting recorder, sold to companies. Its bot, Mia, joins under a name the company sets — often somebody's first name followed by “Meeting Assistant” — and removing it stops the recording.
Try Meetful
Meetings that take their own notes
Free video meetings in the browser: every line of the transcript under the name of who said it, and the summary and action items when you hang up. Nothing to install — guests just open the link.