Notetaker · leaving it

Cancel Fathom and delete what it has

Cancelling the paid plan and deleting what Fathom recorded are separate steps — cancelling alone deletes nothing. Here is each one, in Fathom's own words.

From Fathom's own help pagesRead on 10 November 2026

Cancel the paid plan

  1. Individual plan: Settings, scroll to Premium Features, Downgrade to Free, then Cancel Plan. It ends at the end of the billing period and nothing more is charged; Fathom support can end it at once if you ask.
  2. A Team plan is cancelled by writing to Fathom’s customer success team rather than in the app.

Delete recordings and notes

  1. On the call’s page, hover over the three dots next to Share and click Delete Call — or, from your Home page, the three dots beside the recording and Delete Recording.
  2. The call’s notes go with it, and Fathom keeps no copy to bring it back.
  3. Companies on the Enterprise plan can have recordings deleted automatically after a set time; Fathom sets that up on request.

Good to know

Fathom’s help explains cancelling and deleting calls, but not closing the account itself. To have the whole account removed, ask Fathom’s support team.

Not covered

Fathom's help pages, read 10 November 2026, say nothing we could find about deleting the account or stopping its emails. Ask Fathom's support team rather than guess.

In Fathom's own words

Cancelling
Fathom“When you click Cancel Plan (or Downgrade to Free ), your subscription ends at the end of the billing date, and no further charges will be attempted.”help.fathom.video/en/articles/5290753
Teams
Fathom“If you need to cancel your Team plan subscription, please reach out to success@fathom.video .”help.fathom.video/en/articles/5290753
Notes go too
Fathom“Deleting a call recording will also remove all associated notes.”help.fathom.video/en/articles/7975169
No copy kept
Fathom“Once deleted, a call cannot be recovered, as we do not store the data.”help.fathom.video/en/articles/7975169
Automatic deletion
Fathom“This feature is available only for users of the Enterprise Plan .”help.fathom.video/en/articles/6057089

Read on 10 November 2026. Something changed? Tell us.

Only want Fathom out of your meetings? How to stop it joining →

If a recording of you is in somebody else's account

Deleting your own account does not touch recordings other people made of meetings you were in — those belong to whoever recorded them. Ask that person to delete it, or ask Fathom to pass the request on.

Meetings without a notetaker to get rid of

Meetful writes the notes from each person's own microphone inside the meeting, so there is no bot to invite, no separate account holding your recordings, and anybody can leave themselves out of the notes.

Leaving another notetaker

Try Meetful

Meetings that take their own notes

Free video meetings in the browser: every line of the transcript under the name of who said it, and the summary and action items when you hang up. Nothing to install — guests just open the link.