Notetaker
The Vitally meeting recorder: how to keep it out, or make it leave
Vitally's recorder joins customer calls for account managers who use Vitally. It stays at least fifteen minutes once it starts, even in an empty call — and only the host can remove it mid-call.
How it got into your call
- Somebody on the call works in customer success at a company that uses Vitally, with the meeting recorder switched on. Set to automatic, it joins every meeting with people from outside their company, on Zoom, Google Meet or Teams.
- It joins under a name the company chooses, so it may not say Vitally.
If it is yours: stop it joining
- A Vitally admin can switch the company's default to Manual, so its users have to turn recording on meeting by meeting.
- A company can be added to Vitally's never-record list, under Settings → Vitally Objects → Meetings → Meeting Recorder. Vitally then records no meeting with that customer. If you are the customer, that is the thing to ask for.
Get it out of a call that is running
- Vitally says the host can remove it during the call, which ends the recording.
- Otherwise it stays: for the first fifteen minutes after it starts recording it does not leave, even if everyone else has gone. After that it leaves once the call is empty.
- Vitally relies on the meeting app's own recording notice to tell people it is recording.
What it keeps
Recordings and transcripts go into the company's Vitally account, attached to the customer. Adding a customer to the never-record list does not delete its past recordings.
In Vitally's own words
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
docs.vitally.io/en/articles/12089240-vitally-ai-meeting-recorder
Read on 10 November 2026 from Vitally's own help pages. Something changed? Tell us.
A meeting with nothing to remove
On Meetful the notes are written by the meeting itself, from each person's own microphone, so no extra guest joins. Anybody can leave themselves out of the notes and stay in the call.
Other notetakers
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Meetings that take their own notes
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