Template

Level 10 meeting (weekly leadership) template

The weekly leadership meeting from EOS, the Entrepreneurial Operating System: numbers, quarterly goals and headlines fast, then most of the time on solving the biggest issues.

90 minutesFor Leadership teams that run on EOS, or want a weekly meeting with the same bonesAgenda room

Change the agenda first

The agenda, with a time for each part

Good news, one personal and one business5 min
- What went well this week, at home and at work?
Scorecard5 min
- Which of our weekly numbers is off track?
Quarterly goals (rocks): on or off track5 min
- On track or off track? Nothing more for now.
Customer and employee headlines5 min
- What do we all need to know about a customer or a person on the team?
Last week's to-dos5 min
- Done or not done?
Identify, discuss, solve60 min
- What is the real issue underneath this one?
- What exactly are we going to do, and who?
Conclude: new to-dos, who tells whom, rate the meeting5 min
- Out of ten, how was this meeting, and why?

How the notes read afterwards

A made-up example, so you can see the shape. In a real call each line carries the words that were said and who said them.

Scorecard. New orders 41 against 50. Off track — added to issues.

Rocks. Five of seven on track. The new warehouse system is off track.

Issue solved. Orders are down because the summer price list went out late. Lena sends it Monday; the sales team calls the top 20 customers by Wednesday.

Rating. Average 8.4.

Running it well

Anything off track goes on the issues list. Nobody discusses it in the reporting part — that is how sixty minutes of solving turns into ten.
Take the issues in order of importance, not in the order they were raised. Solve the top three properly before touching the rest.
Rate the meeting out of ten every week. Anything under eight, ask what would have made it a ten, and change that next week.

Ways to change it

Without EOSKeep the shape — numbers, goals, headlines, then solving — and call the parts whatever your team calls them.

For a departmentSixty minutes, with forty for issues and the department's own scorecard.

When to skip it. Never in a normal week: the point is that it happens on the same day, at the same time, every week. Cancel only for a holiday, and say when the next one is.

Questions

What is a Level 10 meeting?

The weekly leadership meeting in EOS: 90 minutes, the same agenda every week, with an hour kept for identifying, discussing and solving issues.

Why is it called Level 10?

Because the goal is a meeting the team would rate 10 out of 10, and every meeting ends with each person giving it a rating.

What does IDS mean?

Identify, discuss, solve: name the real issue, talk it through once, and agree on an action with an owner.

What happens in the room

Everybody joins from the link, with no account. The agenda sits beside the call and each item fills in with what was said about it, under the name of the person who said it.

More templates

Monthly business reviewOnce a month: the numbers against the plan, what explains the gaps, and the few decisions that change next month.Weekly business reviewEvery week, the same handful of numbers in the same order, so the leadership team spots what moved early and asks why while there is still time to act.Operations reviewHow the work is actually getting done: volume, speed, quality and cost across the operation, the bottlenecks behind the numbers, and the fixes worth making.KPI reviewCheck each key performance indicator against its target, find the ones that are off, and decide what to do about them — or whether the indicator is still the right one.OKR check-inA short weekly or fortnightly look at the quarter's objectives and key results: how confident you are of hitting each, what is in the way, and what to change.Annual planning meetingOnce a year: look back honestly, agree the few things that matter most next year, the money and people behind them, and what you will stop doing to make room.Crisis meetingWhen something serious has gone wrong: get the facts straight, decide the first actions and who leads, and agree what to tell staff, customers and anyone else affected — fast.Tactical meetingA short, regular team meeting that clears the operational issues stopping work this week — one issue at a time, ending each with a next action and an owner.

All 162 templates →

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