Template
Product discovery review template
The team shows what it learned from customers this cycle — interviews, tests, numbers — and decides which ideas are worth building, which need more evidence, and which to drop.
The agenda, with a time for each part
- The question we set out to answer5 min
- What did we want to find out, and why did it matter?
- What we did10 min
- Who did we talk to or test with, and how many?
- What we learned20 min
- What surprised us?
- What did customers do, as opposed to what they said?
- What it means for the idea15 min
- Build it, test it more, or drop it — and what would change our mind?
- Next cycle10 min
- What is the next riskiest thing we do not know?
How the notes read afterwards
A made-up example, so you can see the shape. In a real call each line carries the words that were said and who said them.
Question. Will small clinics pay for automatic appointment reminders?
Did. 12 interviews and a fake “turn on reminders” button shown to 400 clinics.
Learned. 9% clicked; most interviewees already send reminders by hand and hate it.
Decision. Build a simple version. Next question: will they pay $20 a month for it?
Running it well
- Show customers' own words and actions — a short clip, a quote, a click-through rate — not the team's summary of them.
- Name the riskiest assumption before showing the evidence. It stops the review turning into a tour of everything the team did.
- Dropping an idea is a good result. Say so out loud, or teams learn to bring only good news.
Ways to change it
When to skip it. When the team is building something already decided and nothing new has been learned; hold it after the next round of customer conversations.
Questions
What is product discovery?
The work of finding out what to build before building it: talking to customers, testing ideas cheaply and checking whether people will use and pay for something.
What happens in a discovery review?
The team shares what it learned, connects it to the assumptions behind an idea, and decides whether to build, test further or stop.
How is discovery different from delivery?
Discovery decides whether something is worth building; delivery builds it well. Most teams do both at once on different ideas.
What happens in the room
Everybody joins from the link, with no account. The agenda sits beside the call and each item fills in with what was said about it, under the name of the person who said it.
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