Fix · Microsoft Edge

Microphone not working in Microsoft Edge: when a call cannot hear you

In Edge, the microphone has to be allowed in three places — for the meeting site, for Edge on your computer, and sometimes by whoever manages a work laptop.

What you are seeing

You are in a call in Microsoft Edge — Teams on the web, Google Meet, Zoom in the browser — and nobody can hear you, or Edge never asked to use the microphone.

The likely causes, most common first

Work down the list; most people find theirs in the first two.

1. Edge has not been allowed to use it for this site

  1. Click the padlock at the left of the address bar, open Permissions for this site, and set Microphone to Allow. Reload the meeting.
  2. Microsoft’s own advice for calls in the browser starts here: give the browser permission first.

Microsoft: “Give your browser permission to access your camera or other relevant device features the app wants to use.” — support.microsoft.com/en-us/teams/troubleshooting/troubleshoot-device-features-in-microsoft-teams-on-the-web

2. Edge is set to refuse every site

  1. Open Settings and more (the three dots) → Settings → Cookies and site permissions → Microphone.
  2. Turn on Ask before accessing. With it off, Edge quietly turns down every site that wants the microphone.

Microsoft: “A common fix is to give the app you’re using in Teams and your browser permission to use these device features.” — support.microsoft.com/en-us/teams/troubleshooting/troubleshoot-device-features-in-microsoft-teams-on-the-web

3. Windows has not let Edge use it

  1. Start → Settings → Privacy & security → Microphone. Turn on Microphone access, then Let desktop apps access your microphone — Edge is counted as a desktop app there.

Microsoft: “To use your microphone with apps on Windows 11, you'll need to turn on some permissions in Privacy & security settings.” — support.microsoft.com/en-us/windows/privacy/turn-on-app-permissions-for-your-microphone-in-windows

4. Your work has switched the question off

  1. On a company laptop, IT can stop Edge asking at all. Then only the sites they have listed can use a microphone, and you will never see the prompt for any other.
  2. The block covers headsets and USB microphones as well as the built-in one, so plugging in another microphone will not get round it. Ask IT to add your meeting site.

Microsoft: “If you disable this policy, the user isn't prompted, and audio capture is accessible only to the URLs configured in AudioCaptureAllowedUrls.” — learn.microsoft.com/en-us/deployedge/microsoft-edge-browser-policies/audiocaptureallowed

5. Your Mac has not let Edge use it

  1. Edge on a Mac needs the Mac’s permission too: System Settings → Privacy & Security → Microphone, then switch on Microsoft Edge and restart it.

Apple: “You can decide which apps are allowed to use the microphone.” — support.apple.com/guide/mac-help/control-access-to-the-microphone-on-mac-mchla1b1e1fe/mac

Every quote above is from Microsoft’s and Apple’s own help pages, read on 10 November 2026. Something changed? Tell us.

The longer guide, with more detail →

Other Microsoft Edge problems

Camera not workingA black picture in an Edge call usually comes from one switch in Edge’s settings, a refusal you gave the site earlier, Windows privacy settings, or a rule set by your employer.Screen share not workingWhen the share button does nothing in Edge, the usual causes are a work rule that switches screen sharing off, or — on a Mac — macOS never having given Edge permission to record the screen.Transcript missingA Google Meet transcript is saved to the organiser’s Drive, only starts from a computer or an Android phone, and waits for the host to join on the web.Recording missingGoogle Meet saves recordings to the organiser’s Drive, only records from a computer or an Android phone, and stops by itself after eight hours.Notes or summary missingGoogle’s automatic notes need an eligible plan, a meeting of about fifteen minutes or more in one supported language, and somebody from the host’s organisation to start them.Breakout rooms missingBreakout rooms in Google Meet need an eligible Workspace edition and a host on a computer, and Google never records what happens in them.

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